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Privacy Policy
How we handle your information — and why you can trust us with it.
Last updated: March 1, 2026
We understand our customers share sensitive details, and we treat that responsibility with the gravity it deserves.
What We Collect
Information You Provide
Name, email, phone, shipping and billing address, head measurements, hair preferences, and any medical context you choose to share during consultations.
Information Gathered Automatically
Device type, browser, IP address, pages visited, and referral source via cookies and analytics.
How We Use It
Order fulfillment, customer support, shipping updates, product improvement, and marketing communications (with your explicit opt-in only).
Sharing
We never sell, rent, or trade your data. Trusted service providers receive only what's necessary to fulfill your order, under strict confidentiality agreements.
Security
Industry-standard encryption, secure payment processing, access controls, and regular audits. Given the personal nature of what we do, we apply additional layers of discretion beyond what's typical.
Your Rights
Access, correct, or delete your data at any time. Opt out of marketing with one click. Email [email protected] for any data requests.
Cookies
Used for site functionality and analytics. Manage preferences through your browser settings.