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Shipping Information

Plain packaging. Reliable tracking. Complete peace of mind.

We put as much thought into delivery as we do into the wigs themselves.

In-Stock Pieces

Our standard collection is warehoused and ready to ship. Orders go out within 1–3 business days of purchase.

Packaging

Every shipment arrives in unmarked, elegant packaging — no logos, no product names visible, nothing that hints at what's inside.

Domestic Delivery

Standard

5–7 business days after dispatch
Tracked, insured, signature required.

Priority

2–3 business days after dispatch
Expedited, tracked, insured, signature required.

International

Available to 12+ countries. Typically 7–14 business days depending on destination and customs. All shipments tracked and insured. Import duties are the recipient's responsibility.

Tracking

Standard collection: tracking number within 1–3 business days. Custom orders: milestone updates throughout the build, with tracking once the piece ships.

Custom Order Timeline

Custom pieces aren't pre-made — each one is built from scratch to your exact specifications over 3–12 weeks. Once finished, it ships within one business day.

We'll notify you at every milestone: confirmation, production start, quality review, and shipment.

Shipping Question?

Our team responds within 24 hours, Monday through Friday.

Reach Shipping Support →

Discreet from Start to Finish

Your privacy matters at every step.

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